(IN BRIEF) Thales has been awarded the Crystal Cabin Award for its suite of in-flight entertainment (IFE) accessibility solutions at the APEX/IFSA Awards Ceremony held on October 30, 2024, in Long Beach, California. Recognized in the Best Customer Journey Experience category, Thales’ innovative accessibility user interface (UI) for low vision or blind passengers features a familiar structure with 13 intuitive gesture controls. The company also introduced the industry’s first Signing Avatar, which provides sign language interpretation in multiple languages for hard of hearing and deaf passengers. This recognition highlights Thales’ commitment to creating a more inclusive and enjoyable flying experience for all.
(PRESS RELEASE) LA DÉFENSE, 31-Oct-2024 — /EuropaWire/ — Thales has been awarded the prestigious Crystal Cabin Award for its suite of in-flight entertainment (IFE) accessibility solutions at the APEX/IFSA Awards Ceremony held on October 30, 2024. Recognized in the Best Customer Journey Experience category, Thales’ innovations are setting new standards for inclusivity in air travel.
The company’s accessibility user interface (UI) for passengers with low vision or blindness stands out as the most advanced in the industry. Designed with a familiar structure and user-friendly flow, it features 13 intuitive gesture controls that replicate the functionality of personal devices, making it easier for visually impaired travelers to navigate the system. This groundbreaking solution will soon be implemented by two leading global airlines, ensuring equitable access to amenities and services for low vision and blind passengers.
Additionally, Thales is proud to introduce the industry’s first Signing Avatar, which provides sign language interpretation in multiple languages. Fully customizable, this innovative avatar works alongside closed captions to assist hard of hearing and deaf passengers, offering support for cabin notifications and video-on-demand translations.
“We are honored to receive our fourth consecutive Crystal Cabin Award, a testament to our dedication to innovation and our mission to enhance the in-flight entertainment experience for everyone,” stated Tudy Bedou, Chief Technology Officer of Thales Inflyt Experience. “We invite everyone to embrace the future of inclusive air travel.”
The Crystal Cabin Award is widely regarded as the premier accolade for cabin innovations and on-board products, celebrating ideas that shape the future of travel. Thales’ recognition at this prestigious event reinforces its commitment to creating a more inclusive flying experience for all passengers.
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First published in this link of EuropaWIRE.
